Shipping policy
SHIPPING POLICY
Last updated: March 10, 2026
Free Shipping We offer free shipping on all orders, worldwide. No minimum order required.
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Estimated Delivery Times Delivery times vary by destination:
| Country | Estimated Delivery |
|---|---|
| United States | 2-6 business days |
| United Kingdom | 2-6 business days |
| Canada | 2-6 business days |
| Australia | 4-8 business days |
| New Zealand | 4-8 business days |
*Delivery times may vary depending on the product and local customs clearance.
Order Tracking Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this to monitor your delivery status at any time.
Customs & Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Shipping Carrier We ship via CJDropshipping logistics network, selecting the most reliable available carrier for your region.
Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us at contact@trylumra.com with your order number. We will investigate and resolve the issue as quickly as possible.